# Privacy Policy Welcome to Spark AI.\ We understand the importance of your personal information, and your trust means everything to us. Spark AI (“we,” “us,” or “the Service”) is committed to safeguarding your privacy and complying with all applicable laws and regulations. This Privacy Policy explains how we collect, use, store, share, and protect your personal information, as well as the rights you have regarding your data. By using Spark AI, you agree to the terms described in this Privacy Policy.\ If you have any questions, please contact us using the information provided at the end of this document. *** ### **I. Information We Collect** To provide our services, we may collect the following categories of personal information: #### **1. Account Information** When you log in via Apple or Google, we may collect: * Email address and username (as permitted by authorization) * Nickname and profile picture that you set in the app #### **2. Content You Create** This includes information generated during your use of Spark AI, such as: * Persona/BOT settings: name, description, avatar, tags, personality settings, dialogue examples * AI chat history and conversations * Other content you upload (text, images, etc.) #### **3. Usage Data & Diagnostics** We may collect technical and usage-related information, including: * Device information (device model, OS version, unique identifiers) * Log data (usage frequency, time, crash logs, performance data) * API call records (timestamp, model type, billing-related metadata) #### **4. Purchase & Payment Information** All payments are handled by **Apple App Store** or **Google Play**. We may receive: * Purchase date * Subscription type * Transaction status We **do not** collect or store sensitive financial information (e.g., card numbers). This data is handled solely by the app stores. #### **5. Location Information** Spark AI does **not** collect precise GPS location.\ In certain cases, we may obtain approximate location derived from your IP address for: * Regional compliance * Content optimization / language selection ### **II. How We Use Your Information** We use your personal information only for the purposes described below: #### **1. Providing and Maintaining Services** * Creating and managing your account * Providing AI chat experiences * Saving your settings and created content * Processing subscriptions and purchases #### **2. Improving and Optimizing Services** We analyze anonymized or aggregated usage data to: * Improve AI performance * Fix bugs and enhance stability * Introduce new features and product improvements #### **3. Communicating with You** To send: * Service notifications * Policy updates * Feature announcements And to respond to your inquiries. #### **4. Security and Legal Compliance** To detect, prevent, and address: * Fraud * Abuse * Technical/security issues And to comply with applicable laws and regulations. ### **III. Information Storage and Protection** #### **1. Data Storage** Personal information is stored on secure servers within our operating regions.\ In certain cases, data may be transferred across borders in accordance with legal requirements. #### **2. Data Retention** We retain your information only as long as necessary for service provision. For example: * Account information is retained while your account remains active * Chat records follow your in-app deletion settings * After account closure, personal data will be deleted or anonymized #### **3. Security Measures** We take reasonable administrative, technical, and physical measures to protect your data, including: * Encrypted transmission (e.g., HTTPS) * Access control * Secure storage practices ### **IV. Information Sharing and Disclosure** We **never** sell personal information. We may share information only under these circumstances: #### **1. With Your Explicit Consent** Information will be shared only after obtaining your permission. #### **2. With Service Providers** Such as: * Cloud storage providers * Data analytics tools These partners may access data **only to perform services for Spark AI** and are bound by strict confidentiality requirements. #### **3. Legal Compliance** We may disclose information when required by: * Laws and regulations * Legal processes * Government authorities #### **4. Protection of Rights** We may disclose information to protect: * Spark AI * Our users * Public safety ### **V. Your Rights** You may exercise the following rights through in-app settings or by contacting us: #### **1. Access & Correction** You may access or update personal information we hold about you. #### **2. Deletion (Right to Erasure)** You may request deletion of: * Chat history * Your account (which triggers deletion of associated data) #### **3. Restriction or Objection to Processing** In certain circumstances, you may request limited processing of your data. #### **4. Data Portability** You may request an export of your provided data in a structured, machine-readable format. #### **5. Withdrawal of Consent** You can manage privacy-related preferences (e.g., personalized recommendations) at any time.\ Withdrawal does not affect the legality of prior processing. ### **VI. Technologies We Use** #### **Cookies & Similar Technologies** We may use cookies to: * Maintain login sessions * Save user preferences * Analyze service usage for improvement ### **VII. Children’s Privacy** Spark AI is intended for **users aged 18 and over**.\ We do not knowingly collect personal information from minors.\ If we discover such information, we will delete it promptly. ### **VIII. Updates to This Policy** We may update this Privacy Policy from time to time.\ Material changes will be communicated via in-app notifications, and the "Last Updated" date will be revised accordingly. We encourage users to review the policy periodically. ### **IX. Contact Us** If you have questions or concerns regarding this Privacy Policy, please contact us: **Email:** We will respond as soon as possible. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://spark-chat.gitbook.io/spark-chat-docs/basics/privacy-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. 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